This course provides school administrators (including School Director, Executive Director, Campus President, Dean of Education and senior campus managers) in the state of Texas a working knowledge of the Texas Workforce Commission (TWC) rules and regulations for career schools and colleges. This course covers all aspects of operations and compliance for administrative-level staff. The how and why details in the areas of Admissions, Administration, Financial Aid, Education and Career Services are covered in a user-friendly, multi-sensory environment that allows the participants to test themselves on compliance issues that are faced on a daily basis. Participants are advised to review the TWC rules and forms via the internet, throughout the course.

This course has been created from the TWC's Statutes and Rules which govern the Career Schools and Colleges. Thanks to TWC's curriculum writers, content specialists and sponsors for providing the core content for this course.. Also, thanks to Career Colleges and Schools of Texas (CCST) for providing the additional content for the interactive features and assessment components of the course.

Module 1: Overview of Career Schools and Colleges

• Become familiar with the history and purpose of the Texas Workforce Commission
• Obtain understanding of the Representative standards
• Understand School Director and Director of Education duties and requirements
• Comprehend the Instructor application process and Instructor requirements

Module 2: The Application Process

• Understand the differences between a New Program, a Program Revision and a Seminar
• Recognize and watch for common errors in completing an application
• Understand the fundamentals of the applications
• Successfully complete a New Program, Program Revision, or Seminar Application

Module 3: School Policies and Requirements

• Identify basic elements of acceptable advertising for career schools and colleges
• Understand general admission policies and necessary required forms
• Develop an understanding of applicable policies for student attendance and academic progress
• Identify when a full student refund is required and understand applicable refund policies and terms

Module 4: Recordkeeping, Reporting and Complaint Resolution

• Set up a binder(s) with required documents for site visits
• Understand Enrollment and Outcomes Reporting requirements
• Implement proper reporting procedures
• Execute the application process for the Renewal of a Certificate of Approval
• Understand the Adverse Actions associated with not meeting established deadlines and requirements for the Renewal of a Certificate of Approval
• Implement a Complaint Resolution process that is fair and equitable and results in ongoing student satisfaction
• Establish knowledge of the Closed Schools process and the Tuition Trust Account
• Develop a comprehension of the purpose of Exemptions and how to report Unlicensed schools.