In this course, you will learn a practical, hands-on method for looking at crises. The course will show you how to develop a crises audit to avoid and prepare for crises, how to manage an actual crisis, and how to learn from past events.

Crisis Management

• Avoid a crisis through planning.
• Prepare to manage crises you can't avoid.
• Recognize a crisis and contain it before it spreads even further.
• Resolve a crisis in the most effective way.
• Learn from past crises.
• Take care of yourself during a crisis.